Frequently asked questions

general

What payment methods do you accept?
We accept cash, checks, and all major credit cards.
What if I’m tax exempt?
Please email your tax exemption certificate to billing@brittonindustries.com so you will not be charged sales tax.
How do I apply for credit?
Fill out this  form and email it to billing@brittonindustries.com. Please allow up to two weeks to hear back. Ensuring we receive good, viable references speeds up the process tremendously.
What is the minimum to pick-up and drop-off at your facilities?
For tipping material, we have a one-ton minimum. So regardless of how much material you drop off, you will be charged the price for one ton. For mulch + soils, it is a one-yard minimum. For aggregates, we have a half-ton minimum. 
How many yards do I need?
Use our calculator to find out!

mulch

Should I spread dyed mulch before it rains?
When handling dyed mulch, use the same precautions you would if you were painting a fence or the outside of a house. You should allow at least 48 hours for the mulch to dry or cure, after spreading, to prevent discoloration. Dyed mulch may take a little more TLC in the beginning but the color will look great throughout the whole season.
How many bags equal one cubic yard?
It takes 9 – 3 cubic foot bags to equal one yard and 13.5 – 2 cubic foot bags to equal one yard.
Is the colorant harmful to plants, children or animals?
The colorant used is water soluble, non-toxic, and biodegradable, so it won’t hurt plants, children or animals
What is the difference between your natural and colored mulches?
The processing is exactly the same for both materials. The difference is that our color-enhanced mulches go through a dye trommel, while the natural mulch bypasses that process.
What’s the best mulch to use?
It all depends on your personal preference. All mulches will suppress weed growth, conserve moisture and add a decorative look to any landscaping. 
Does dyed mulch stain?
Dyed mulch can stain driveways, especially during heavy rains. We encourage placing a tarp down where the mulch will be dumped to prevent staining.

Certified Playground Mulch

What is engineered wood fiber?
Processed wood, ground to a fibrous consistency, randomly sized not typically over 2″ in length, free of hazardous substances, and meets ASTM F2075 standard for EWF.
Why use playground mulch instead of regular mulch?
The U.S. Department of Interior (DOI) has determined that mulch is not considered an accessible playground surface. Engineered Wood Fiber is manufactured specifically for use in playgrounds using raw materials that are typically free of twig and leaf material.
What is the significance of an IPEMA Certification?
The use of the IPEMA Certification Seal signifies that the manufacturer has received written validation from the independent laboratory that the product associated with the use of the seal conforms with the requirements of ASTM F1292-09 standard specification for impact attenuation and ASTM F2075-10 standard specification for material purity for use as a surface systems under and around playground equipment.
How do I know that Engineered Wood Fiber meets safety standards?
Engineered Wood Fiber has been tested in accordance with ASTM F1292 impact tests, ASTM F2075 for purity and quality, and ASTM F1951 for accessibility. EWF meets or exceeds ASTM Standards and CPSC guidelines. Ask your manufacturer for test results.
How long does engineered wood fiber last?
Engineered wood fiber will maintain its cushioning properties for the life of the playground, provided the depth is maintained by occasional top-offs. EWF does not decompose as mulch does.
What if broken glass falls on the wood fiber surface?
Broken glass and debris typically stay on top of Engineered Wood Fiber and are easily removed by raking.
Is engineered wood fiber treated?
Engineered Wood Fiber is not chemically treated and is totally natural.
Aren’t insects a problem with wood?
No. Typically, insects such as termites prefer larger pieces of wood to bore into. After thousands of installations nationwide, Engineered Wood Fiber neither attracts nor repels insects.
What maintenance is required for engineered wood fiber?
Occasional raking and tamping, as usage dictates is necessary to keep the play area in good condition. According to usage, climate and the condition of the drainage system below, the surface will need to be topped off with fresh EWF periodically. Accessories like wear mats are available for high use areas to help maintain accessibility and limit maintenance.

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